1. INTRODUCTION
1.1 Welcome to the Lazz Ain
Marketing Sdn. Bhd platform. Lazz Ain Marketing Sdn. Bhd takes its
responsibilities under applicable privacy laws and regulations ("Privacy
Laws") seriously and is committed to respecting the privacy rights and
concerns of all Users. Users refers to a user who registers for an account with
us. We recognize the importance of the personal data you have entrusted to us
and believe that it is our responsibility to properly manage, protect and
process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”)
is designed to assist you in understanding how we collect, use, disclose and/or
process the personal data you have provided to us and/or we possess about you,
whether now or in the future, as well as to assist you in making an informed
decision before providing us with any of your personal data.
1.2 "Personal Data"
or "personal data" means data, whether true or not, about an
individual who can be identified from that data, or from that data and other
information to which an organisation has or is likely to have access. Common
examples of personal data could include name, identification number and contact
information.
1.3 By using the Services,
registering for an account with us, visiting our Platform, or accessing the
Services, you acknowledge and agree that you accept the practices,
requirements, and/or policies outlined in this Privacy Policy, and you hereby
consent to us collecting, using, disclosing and/or processing your personal
data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR
PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR
SERVICES OR ACCESS OUR PLATFORM. If we change our Privacy Policy, we will
notify you including by posting those changes or the amended Privacy Policy on
our Platform. We reserve the right to amend this Privacy Policy at any time. To
the fullest extent permissible under applicable law, your continued use of the
Services or Platform, including placing of any orders, shall constitute your
acknowledgment and acceptance of the changes made to this Privacy Policy.
1.4 This Policy
applies in conjunction with other notices, contractual clauses, consent clauses
that apply in relation to the collection, storage, use, disclosure and/or
processing of your personal data by us and is not intended to override those
notices or clauses unless we state expressly otherwise.
2. WHEN WILL LAZZ AIN
MARKETING SDN. BHD COLLECT PERSONAL DATA?
2.1 We will/may collect personal data about you:
- when you register and/or open an account with us;
- when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
- when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
- when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails, including when you interact with our customer service agents;
- when you use our electronic services, or interact with us via our application or use Services on our Platform. This includes, without limitation, through cookies which we may deploy when you interact with our application or website;
- when you grant permissions on your device to share information with our application or Platform;
- when you link your Lazz Ain Marketing Sdn. Bhd account with your social media or other external account or use other social media features, in accordance with the provider’s policies;
- when you carry out transactions through our Services;
- when you provide us with feedback or complaints;
- when you register for a contest; or
- when you submit your personal data to us for any reason
The above does not purport to be exhaustive and sets
out some common instances of when personal data about you may be collected.
3. WHAT PERSONAL DATA WILL LAZZ
AIN MARKETING SDN. BHD COLLECT?
3.1 The personal data that Lazz
Ain Marketing Sdn. Bhd may collect includes but is not limited to:
- name;
- email address;
- date of birth;
- billing and/or delivery address;
- bank account and payment information;
- telephone number;
- gender;
- information sent by or associated with the device(s) used to access our Services or Platform;
- information about your network and the people and accounts you interact with;
- photographs or audio or video recordings;
- government issued identification or other information required for our due diligence, know your customer, identity verification, or fraud prevention purposes;
- marketing and communications data, such as your preferences in receiving marketing from us and third parties, your communication preferences and history of communications with us, our service providers, and other third parties;
- usage and transaction data, including details about your searches, orders, the advertising and content you interact with on the Platform, and other products and services related to you;
- location data;
- any other information about the User when the User signs up to use
our Services or Platform, and when the User uses the Services or Platform,
as well as information related to how the User uses our Services or
Platform; and
- aggregate data on content the User engages with.
3.2 You agree not to submit any
information to us which is inaccurate or misleading, and you agree to inform us
of any inaccuracies or changes to such information. We reserve the right at our
sole discretion to require further documentation to verify the information
provided by you.
4. COOKIES
4.1 We or our authorized service
providers and advertising partners may from time to time use
"cookies" or other features to allow us or third parties to collect
or share information in connection with your use of our Services or Platform.
These features help us improve our Platform and the Services we offer, help us
offer new services and features, and/or enable us and our advertising partners
to serve more relevant content to you, including through remarketing. “Cookies”
are identifiers that are stored on your computer or mobile device that record
data about the computer or mobile device, how and when the Services or Platform
are used or visited, by how many people and other activity within our Platform.
We may link cookie information to personal data. Cookies also link to
information regarding what items you have selected for purchase and web pages
you have viewed. This information is used to keep track of your shopping cart,
to deliver content specific to your interests, to enable our third party
advertising partners to serve advertisements on sites across the internet, and
to conduct data analysis and to monitor usage of the Services.
5. HOW DO WE USE THE INFORMATION
YOU PROVIDE US?
5.1 We may collect, use, disclose
and/or process your personal data for one or more of the following
purposes:
- to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Services;
- to manage, operate, provide and/or administer your use of and/or access to our Services and our Platform (including, without limitation, remembering your preference), as well as your relationship and user account with us;
- to respond to, process, deal with or complete a transaction and/or to fulfil your requests for certain products and services and notify you of service issues and unusual account actions;
- to enforce our Terms of Service;
- to contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services;
- to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
- to store, host, back up (whether for disaster recovery or otherwise) of your personal data, whether within or outside of your jurisdiction;
- any other purposes which we notify you of at the time of obtaining your consent.
(collectively, the “Purposes”).
5.2 You acknowledge, consent and
agree that Lazz Ain Marketing Sdn. Bhd may access, preserve and disclose your
Account information and Content if required to do so by law or pursuant to an
order of a court or by any governmental or regulatory authority having
jurisdiction over Lazz Ain Marketing Sdn. Bhd or in a good faith belief that
such access preservation or disclosure is reasonably necessary to: (a) comply
with legal process; (b) comply with a request from any governmental or
regulatory authority having jurisdiction over Lazz Ain Marketing Sdn. Bhd; (c)
enforce the Lazz Ain Marketing Sdn. Bhd Terms of Service or this Privacy
Policy; (d) respond to your requests for customer service; or (e) protect the
rights, property or personal safety of Lazz Ain Marketing Sdn. Bhd, its users
and/or the public.
5.3 As the purposes for which we
will/may collect, use, disclose or process your personal data depend on the
circumstances at hand, such purpose may not appear above. However, we will
notify you of such other purpose at the time of obtaining your consent, unless
processing of the applicable data without your consent is permitted by the
Privacy Laws.
6. HOW DOES LAZZ AIN
MARKETING SDN. BHD PROTECT AND RETAIN CUSTOMER INFORMATION?
6.1 We implement a variety of
security measures and strive to ensure the security of your personal data on
our systems. User personal data is contained behind secured networks and is
only accessible by a limited number of employees who have special access rights
to such systems. However, there can inevitably be no guarantee of
absolute security.
6.2 We will retain personal data
in accordance with the Privacy Laws and/or other applicable laws. That is, we
will destroy or anonymize your personal data when we have reasonably determined
that (i) the purpose for which that personal data was collected is no longer
being served by the retention of such personal data; (ii) retention is no
longer necessary for any legal or business purposes; and (iii) no other
legitimate interests warrant further retention of such personal data. If you
cease using the Platform, or your permission to use the Platform and/or the
Services is terminated or withdrawn, we may continue storing, using and/or disclosing
your personal data in accordance with this Privacy Policy and our obligations
under the Privacy Laws. Subject to applicable law, we may securely dispose of
your personal data without prior notice to you.
7. HOW CAN YOU WITHDRAW
CONSENT, REQUEST ACCESS TO OR CORRECT INFORMATION YOU HAVE PROVIDED TO
US?
7.1 Withdrawing Consent
7.1.1 You may withdraw your consent for the
collection, use and/or disclosure and/or request deletion of your personal data
in our possession
or under our control by sending an email to our Personal Data Protection
Officer at lazzcareline@gmail.com., and we will
process such requests in accordance with this Privacy Policy and our
obligations under the Privacy Laws and other applicable law. However, your
withdrawal of consent may mean that we will not be able to continue providing
the Services to you and we may need to terminate your existing relationship
and/or the contract you have with us.
7.2 Requesting Access to or Correction of Personal
Data
7.2.1 If you have an account with us, you may
personally access and/or correct your personal data currently in our possession
or control through the Account Settings page on the Platform.
7.2.2 We reserve the right to refuse to correct
your personal data in accordance with the provisions as set out in Privacy
Laws, where they require and/or entitle an organisation to refuse to correct
personal data in stated circumstances.
8. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT
US
8.1 If you have any questions or concerns about
our privacy practices, we welcome you to contact us by e-mail at lazzcareline@gmail.com.